We use Amazon Web Services (AWS) for our data centers. AWS offers extremely high reliability and security and has received numerous third-party certifications and attestations. It is widely recognized as meeting very high security standards.
The environment we run on AWS is protected by a firewall and can be accessed only from our network, and only by authorized operations managers. We access data stored on servers only when requested by a customer (e.g., for investigation) or when required by law. Handling of personal information follows strict standards as outlined in our Privacy Policy.
We have obtained ISO/IEC 27001 (Information Security Management System) certification. We maintain an information security management system compliant with international standards and continually improve our security measures and awareness.
All Repsona communications are encrypted (TLS/SSL). Even if a third party eavesdrops, they cannot read the contents.
Repsona data is backed up more than once a day. Even if data is lost due to human error, we can restore to any backup point from the past two weeks. Backup data is stored on Amazon S3 and designed for extremely high durability (99.999999999%).
Repsona runs across multiple physically separate AWS data centers. Even if a data center–level failure occurs, services can be restored and continued in another data center.
We monitor servers 24 hours a day, 365 days a year. When an abnormality is detected, our operations staff are notified immediately and respond according to the situation.
We promptly post incident and maintenance updates on our X account.